1.Reduced Water Flow
Cause: Limescale buildup in the shower head
Solution: Remove the shower head, soak it in white vinegar for 1 hour, thoroughly rinse to remove limescale, then reinstall.
2.Leaking Connections
Cause: Aging seals or improper Teflon tape wrapping
Solution: Rewrap the threads with Teflon tape; or replace the seal (contact customer service to request free replacement parts).
3.Cartridge Malfunction
Cause: Cartridge wear or jamming
Solution: First shut off the water supply, disassemble the faucet body, and replace the cartridge (cartridge comes with a 5-year warranty for free replacement).
4.Oxidation & Darkening on DZR Lead-Free Brass Surfaces
Cause: Humid environment or failure to dry the surface promptly
Solution: Gently wipe with a soft cloth dipped in brass-specific polish, rinse with clean water, and dry thoroughly; enhance daily drying maintenance.
5.Peeling/Fading of Surface Coatings (PVD/Water Plating/Powder Coating)
Cause: Contact with corrosive substances or improper cleaning
Solution: Claim after-sales service within the warranty period; contact us for coating or component replacement beyond the warranty period.
|
Technology Type |
Core Advantages |
Application Scenarios |
|
PVD Coating |
3-year warranty commitment ensures project quality; high hardness, excellent corrosion resistance; presents a metallic luster with a long-lasting fresh appearance |
Mid-to-high-end hotels, commercial office buildings, high-end residences and other projects with high requirements for surface durability and aesthetics |
|
Water Plating Coating |
Mature and stable craftsmanship, strong consistency in mass production, controllable cost, excellent surface finish, meeting basic anti-rust and anti-corrosion needs |
Budget-friendly engineering projects such as economy hotels, long-term rental apartments, and affordable housing |
|
Powder Coating |
Rich color options, supporting customized color matching schemes; suitable for diverse decoration styles with a prominent personalized appearance |
Themed hotels, Internet-famous homestays, creative office spaces and other projects focusing on differentiated aesthetic design |
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