We are committed to providing customers with reliable and durable products, and have established clear warranty terms as follows:
|
Product Category |
Specific Items/Components |
Warranty Period |
|
Faucet & Shower & Spray Set |
Main Body |
15 Years |
|
Components (Vernet Thermostatic Cartridge, Citec ceramic cartridge, Neoperl Aerator, Tucai hose) |
7 Years |
|
|
Sensor tap & Sensor dispenser |
Main Body |
7 Years |
|
Electrical parts |
18 months |
|
|
Bathroom Accessories,Waste, Flush Plate, Bottle Trap, Door hardwares |
Structure |
7 Years |
|
Surface Finish- Chrome/ Brushed Stainless |
5 Years |
|
|
Surface Finish- Matte Black/ Zr Brushed Gold/ Gun Metal/ / Brushed Nickel/ Brushed Rose Gold etc. |
3 Years |
|
|
Surface Finish- Antique Brass/ Satin Bronze/ Matte White/ Glossy White etc. |
1 Year |
|
|
Toilet, Bidet |
Structure |
15 Years |
|
Surface Finish (Glossy White, Matte White, Matte Black) |
10 Years |
|
|
Toilet Seat Cover, Fittings& Soft-Close Core |
1 Year |
|
|
Concealed Cistern |
Structure(Frame, Tank) |
15 Years |
|
Internal Water Tank Fittings (Flush Valve, Water Inlet Valve) |
1 Year |
|
|
Kitchen Sink |
Structure |
15 Years |
|
Surface finish- Brushed Stainless |
5 Years |
|
|
Surface Finish- Brushed Gold, Gun Meta Brushed, Brushed Rose Gold |
3 Years |
EN
